Families compare senior living to the cost of staying at home. You help them read the monthly statement, note a missed payment, and pass anything clinical to nursing. Software training is included.
What you will do
- Prepare and send monthly statements for room, care, and extras
- Answer billing questions by phone and email with a script and a supervisor nearby
- Log payments and flag past-due accounts
- Keep resident files complete for move-in and move-out
Requirements
- No bookkeeping certificate or senior living history required
- Comfort with email, spreadsheets, and following a checklist
- Discretion with family financial information
- Remote U.S. work setup and weekday availability
Green Hill Living LLC is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.